Before parents can access their student's information online, their student must set up Parent/Guardian Access in the Howdy web portal. Parents should never log in with their student's NetID and password. Student accounts are locked when suspicious activity, such as concurrent logins from two locations, is detected. Students can set up parent access to their billing account, academic records, financial aid, tax forms and other services. Parents will use two accounts with two different usernames and passwords to access student information:
- Bill Payment Suite - http://billpay.tamu.edu allows parents to view billing history and make payments on their student's behalf.
- Howdy - http://howdy.tamu.edu allows parents to access your academic records, tax forms, financial aid and other services.
Parent Access to Billing Accounts - Bill Payment Suite - http://billpay.tamu.eduOnce a student grants parent access to billing, the parent will receive two email messages with instructions to activate their Bill Payment Suite account. One email message contains a username and the other contains a temporary password that will be used to activate the account. Parents will visit the Bill Payment Suite website [http://billpay.tamu.edu] (not Howdy) to view their students billing history and make payments on their behalf. For detailed instructions on setting up parent access to student billing, visit Help Desk Central's Parent Access instructions.
Parent Access to Academic Records and other Services - Howdy - http://howdy.tamu.edu
Once a student grants parent access to records, financial aid, tax forms, or other services; the parent will receive an email with instructions to set up their own NetID and password. Parents will log in to Howdy with their own NetID to access authorized information. Parents are responsible for maintaining their Howdy access, which includes changing their password every six months. For detailed instructions on setting up parent access to Howdy, visit Help Desk Central's parent access instructions.
If parents have issues accessing their student's accounts, please contact Help Desk Central at 979-845-8300 or at firstname.lastname@example.org.
Once a student is no longer enrolled at Texas A&M University, a parent/guardian's Howdy account is deactivated. If a student re-enrolls at Texas A&M, the student may re-authorize the parent by following the instructions on Help Desk Central's website.
Parents of former students may still contact the Texas A&M University Registrar's Office to obtain information on their former student. The parent must demonstrate eligibility to receive this information in accordance with FERPA regulations.